I have actually been coming to Nothing But The Tooth in Sutton Coldfield (NBTT) for longer than it has been NBTT. As patients of the previous practice owner for many years, both my partner and I had the smug satisfaction of knowing we went to the best dentist in the area shattered by his retirement! I cannot stress enough how this made Celia’s job almost impossible to maintain our confidence, satisfaction and frankly our custom. Under the spotlight of our ultra-critical eyes we were expecting to be finding fault with the new arrangements in any and every respect and to be off on our quest to find the new best dentist in the area.

We needn’t have worried, Celia found us.

Under these very difficult circumstances of taking over and then establishing a new practice, Celia set up and then developed NBTT to what it is today. So what do I see when I look at NBTT now? Well we still go to the best dentist in the area, but the most striking thing about it is that it not all about Celia. It is a practice, a group of professionals within a team that look after us as a patient and not just look after your teeth. This is done in a seamless end to end experience of excellence, from initial telephone contact to walking int the door, to painlessly having your treatment, having a chat with the lovely staff, to walking back out again. For me this team effort is the definition of excellence.
I have to say I am not someone who often makes any form of personal recommendation, but when I do I’m always sure to balance any praise with an equal amount of constructive criticism. This is usually easy to do. NBTT is therefore the exception to this rule as I really cannot find fault and I have every confidence that my experience is absolutely indicative of that of others, especially of those who need to their trust in a new dental practice. If you’ve been putting off a visit to the dentist then please don’t, do yourself a a favour and contact NBTT.

In terms of praise where praise is due, that is easy. they are a great team.

“I would just like to say how pleased I was with the treatment and professionalism I received from both Celia and her staff at Nothing But The Tooth. The name in itself instils confidence.

I have been scared of dentists for many years now, mainly due to the old gas masks that were used in the 1960’s. From entering the practice until I left I was treated with the utmost professionalism and compassion. I feel if one is made to feel at ease that is half the battle.

I had a root canal procedure carried out. I never felt the needle go in. Throughout the procedure Celia told me what she was doing step by step, and although the procedure was booked for one hour it seemed only a short time from going into the surgery to coming out and it was all complete. I truly cannot emphasise how good this dental practice is.

Thank You”

“I wanted to say a huge thank you to everyone for helping me get through what was probably one of the most difficult times in my life. Thirty or more years of fear is a pretty difficult thing to get past, but you all helped me do just that by being so kind, understanding, and patient, and I honestly can’t thank you enough for helping me through that.

I’ve said it to you in person, but wanted to repeat it here – there’s no doubt in my mind that I absolutely picked the best place to come, and would recommend your practice to absolutely anyone who had a fear of the dentist.

Thanks to you all, again”

“I would just like to say I’ve had a tooth taken out by Celia and yes, no pain!
I don’t know how you did it. More kindness than I’ve seen in a dentist. Well done and thank you so much.”

“I hope you can remember, but I was the patient that you replaced a filling for on the 5th October, shortly after I arrived on holiday from Australia.
I would like to say how happy I was with the great service that I received from everyone one in the practice. As you may have noticed I was a bit nervous, but I have to say you were very good, so thank you.
I have spoken to my friends over here about you regarding your service and in particular your 2 year guarantee and they all look at me with a surprised look, as we would never have that sort of service over here, so well done.”

“As an ex-patient of Celia’s (and I am only ex- as I no longer live in the same country!!), I can recommend her wholeheartedly and without hesitation. She puts you at your ease, explains things well and knows what she is doing and does all she can so you avoid any discomfort or pain. She was always reliable and didn’t keep me waiting long and is reasonably priced as well! I have had many dentists over the years, including one who was the personal dentist of an ex-Prime Minister, and Celia is the best of all of them by a large margin. I wish her well in her new venture and hope she meets with well-deserved success.”

“Celia did a wonderful job – I am so pleased! She was precise, caring and explained all the procedures’ risks and benefits. She was exceptionally careful, ensuring that I got the result I wanted and made sure I was perfectly happy before I left. I really felt like I was in conscientious, safe hands. There was some minor bruising which lasted about 3 days but the results were immediate and I am so happy. I will not hesitate to use Celia and Nothing But The Tooth for my cosmetic procedures again, and can’t recommend them enough! It was really important to me that I knew the person doing my lips was properly trained and with a medical background, so thank you, thank you!”